After Sales service

SEMI STAAL’s washing and handling systems are known for being reliable, robust and easy to operate. However, the performance, stability and lifetime of the machines depend on how well they are maintained.

After Sales Service has historically had the status of a cost area. Today, it is increasingly seen as an investment. Service and maintenance help to boost companies’ productivity, customer satisfaction and overall profitability.

After Sales Service ensures you the best possible conditions for the performance, stability and lifetime of your machines

After Sales Service strengthens your company’s productivity, customer satisfaction and overall economy

Prime Care

Would you like to be sure that your washing and handling equipment delivers the best results and is being well maintained? Then Prime Care is the solution.

Prime Care is SEMI STAAL’s after sales service program that ensures your company quality and stability with minimal risk of unplanned downtime.

We have many years of experience and are specialists in monitoring, servicing and repairing our in-house produced washing and handling systems.

With a Prime Care Agreement, you can free yourself from worry and avoid unforeseen costs.

Get complete peace of mind with Prime Care

Ensures your company quality and stability
Minimises the risk of unplanned downtime
Guarantees that your washing results meet quality and hygiene standards

Prime Care Moduls

Service calls

Optimal productivity and quality
Avoid unplanned shutdowns/downtime
Extended lifetime of equipment
Avoid unforeseen costs

Spare parts

One-stop shop
Original spare parts
Experience and expertise
Advice and guidance

Live Support

Quick response time
Expert advice
Remote diagnostics
Guided service via live video

Training of operating staff

Competence boost
Correct maintenance
Increased stability and safety
Certified operating staff

IoT solutions

Live data insights
Predictive analytics
Financial and operational reports
Access to data from any device

CSR and UN Global Goals

Extended lifetime through optimal maintenance
Buy-back programme for recycling
Green subcontractors
UN Global Goals #3 (health), #6 (clean water), #9 (sustainable industry) and #12 (climate action)

Would you like
to know more?

Michael Martens Grønbæk
Service & Project Manager

Mobile: +45 48 80 46 71
E-mail: service@semistaal.dk

After Sales service

Prime Care

Would you like to be sure that your washing and handling equipment delivers the best results and is being well maintained? Then Prime Care is the solution.

Get complete peace of mind with Prime Care