BASIC

BASIC SERVICE: Regular service and maintenance

Unplanned stoppages can cost a lot of money in terms of production losses, expensive repairs, customer complaints and in the worst case, injuries to people. Hence, SEMI-STAAL advice to sign a service contract to minimise the risk of unpleasant surprises.

If a breakdown should occur, you are guaranteed fast and correct service to limit the consequences of the stoppage. SEMI-STAAL has experienced, competent service technicians, who work solely on servicing, installing and building our machines. The service contract normally charged according on a fixed price basis.

As a contract customer, our customers are visited by our service technicians. They carry out preventive maintenance with an emphasis on safety, i.e. we check that all the plant’s functions are reliable and that the risk of accidents and injuries is minimal. Contract customers are also given priority for acute service or repair needs, and pay a special price for spare parts and service hours. After a service visit our customers receives a full service report with a proposal for measures that ought to be planned in to prevent future disruptions in production.

For further information please contact us on +45 44 98 65 35 or am@semistaal.dk