SERVICE

BASIC SERVICE: Regular service and maintenance

Unplanned stoppages can cost a lot of money in terms of production losses, expensive repairs, customer complaints and in the worst case, injuries to people. Hence, SEMI-STAAL advice to sign a service contract to minimise the risk of unpleasant surprises.

If a breakdown should occur, you are guaranteed fast and correct service to limit the consequences of the stoppage. SEMI-STAAL has experienced, competent service technicians, who work solely on servicing, installing and building our machines. The service contract is normally charged according on a fixed price basis.

As a contract customer, our customers are visited by our service technicians. They carry out preventive maintenance with an emphasis on safety, i.e. we check that all the plant’s functions are reliable and that the risk of accidents and injuries is minimal. Contract customers are also given priority for acute service or repair needs, and pay a special price for spare parts and service hours. After a service visit our customers receives a full service report with a proposal for measures that ought to be planned in to prevent future disruptions in production.

UPGRADE: Rebuilding and new technology

The Upgrade option makes it possible to increase the productivity and profitability of a plant by utilising new technology. This option is a result of SEMI-STAAL’s continuous development and improvement of its systems in areas such as capacity, filtration, components, water-, energy- and chemical consumption and mechanical functions.

Through the Upgrade module our customers existing installations can be modified to cover future requirements.

OPTIMIZATION: Fine tuning of existing equipment

The Optimization module is a good way to optimise capacity and efficiency of your plant through rebuilding or program optimisation. Our service technicians and programmers carry out a total function check on the installation and finetune working processes/ mechanical solutions to increase the increase capacity/ efficiency. You staff are retrained on relevant matters, including maintenance.

TRAINING: Secure a high competence level

When signing a training contract with SEMI-STAAL our customers secure a high level of competence for the operation and maintenance staff – both current team members and new recruits. SEMI-STAAL offer training for operators, maintenance staff, electricians and programmers. SEMI-STAAL undertake a check on the customers competence enhancement needs and arrange/ implement the relevant training.

For further information please contact us on +45 44 98 65 35 or am@semistaal.dk